And last but not least with machines that are possibly just 1–2 year old and not just any “old sweetheart”.Īs someone who doesn't have his Mac for fun, but has to earn his living with it every day, I have absolutely no understanding of Apple's “nerve” to pour out obviously immature system / update software on their users and then at best with more or less cryptic “help” "-Leave documents out in the rain. It is shocking that as an Apple user today you have to deal with such (potential or apparently not so rare) problems, and that with normal, quasi-regular system updates and not with any paradigm shifts in the operating system. So first read the document carefully, only then should you get started - even if you want to use your Mac again as soon as possible. are marked in green so that there are no misunderstandings. The respective interfaces on MacBook, Mac mini, iMac, Mac and Co. There are also pictures there so that you can see exactly whether the connection has to be on the far left or the far right. You can find out which connections you have to use to establish the connection in the guide linked above. Not every Thunderbolt or USB-C port can be used to perform the repair or recovery functions of the Apple Configurator 2 from another Mac. Important note: Depending on the model, a specific connection must be selected from the list for the procedure. MacBook Pro (13 ″, 2018, four Thunderbolt 3 ports).MacBook Pro (13 ″, 2019, two Thunderbolt 3 ports).MacBook Pro (13 ″, 2019, four Thunderbolt 3 ports).MacBook Pro (13 ″, 2020, two Thunderbolt 3 ports).MacBook Pro (13 ″, 2020, four Thunderbolt 3 ports).The following list of computers that meet this description can be found on the linked Apple site: Apple Configurator 2 for Intel Macs can be used with these modelsĪs mentioned above, the Apple computer that no longer starts must have an Apple T2 security chip in addition to the Intel CPU so that the program can do its work. Only then can the two options explained above be selected. The two computers must then be connected via USB-C to USB-C cable be connected to each other. Because the Apple Configurator 2 must be installed on this intact Mac. A second Apple computer is required that has a Thunderbolt 3 or Thunderbolt 4 port like the first one. In order to be able to use the Apple Configurator 2, you don't just need the seemingly broken Mac, iMac or MacBook that can no longer be activated. Required devices, accessories and requirements for the process As an intermediate step, the flash memory is erased, whereby all data is lost. Mac recovery with Apple Configurator 2: Update the firmware and delete macOS and RecoveryOS.The system, the data and installed apps remain intact so that there is or should not be any loss of data. Mac repair with Apple Configurator 2: Update the firmware without erasing the flash memory.The difference between "repair" and "restore" is as follows: Because not only is an Intel chip a prerequisite for repairing or restoring the affected computer, but also that it has a T2 security chip.
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